All online applications will receive a confirmation number.  Please keep your confirmation number because you will need it to register your account.

Approximate waiting list times vary, and are determined by the number of applicants on the list and the availability of housing units or Vouchers. We will notify you when the application has reached the top of the waiting list. Please keep your contact information up to date including change of address, household members, income, phone number, email, etc. 

Approximate waiting list times for the Public Housing program vary depending on bedroom size and type of unit your household will qualify for. The Housing Choice Voucher program’s waiting list also varies depending on funding and attrition. You may call our office and we may be able to provide an estimated time before your application reaches the top of the waiting list.

Applicants will be notified when their application reaches the top of the waiting list. Notifications may be sent out via mail, email, or a phone call. If you do not respond to the notification by the deadline, the application may be removed from the waiting list. 

Reaching the top of a waiting lists means that the application will be evaluated for eligibility. It does not guarantee assistance. Applicants will need to be prepared to provide income verifications, household member verifications, Provo residency verifications, as well as any other information requested by the Housing Authority. All adult members of the household are required to pass a criminal background check. Registered sex offenders are not eligible for assistance. Applicants for owned housing program will require a credit history and rental history check.

Our programs give priority to Provo Residents. When an application is submitted, the applicant may be eligible for this preference if applicant is currently living or working in Provo. This applies to both our Housing Choice Voucher and Public Housing Lists.