Office changes Due to COVID-19

Modified Lobby Hours for limited service 10am – 2pm

We are encouraging our residents, waiting list applicants, landlords, and partners to conduct all business by phone, email, USPS mail or through the drop slot.

PLEASE READ: To protect our employees and those we serve, all CDC guidelines will be strictly enforced. Face masks must be worn and no more than 3 people in the lobby at a time.  Please do not enter the lobby if you are having flu-like symptoms, such as fever, cough or shortness of breath or in the last 14 days traveled to a high-risk area for transmission of COVID-19 or been in close contact with someone confirmed or being evaluated for COVID-19.

Doing business M-TH 7am – 6pm by phone, e-mail, USPS mail or drop slot

During the crisis, Provo Housing Authority is continuing to provide housing and supportive services.  This means that in addition to keeping people housed we are filling vacancies as soon as possible.  We are, however, limiting in-person interactions.

  • For information please contact our office or your caseworker.  Caseworker List
  • Paperwork is available for pick up at the North entrance M-TH 7am to 6pm.
  • If you need to drop off paperwork, a secure drop slot is located on the South side of the building.
  • Our maintenance team is focusing on emergency critical items at this time. These requests can be submitted by email or phone.
  • All recertification inspections are delayed until further notice. New inspections will be done virtually.

Thank you for your understanding and patience as we navigate our response to COVID-19.

Contact Info: 801-900-5676 or

Welcome to the Provo City Housing Authority!

The Provo City Housing Authority works to serve the community of Provo by finding traditional and innovative ways to provide affordable housing for disabled individuals, elderly, and families.

Our two basic programs, Public Housing and Housing Choice Vouchers, are funded federally through the Department of Housing and Urban Development. Participants who receive assistance from these programs pay approximately 30% of their gross adjusted income towards rent.

Other low and moderate-income housing programs are owned, managed and operated by the Provo City Housing Authority. Each program has its own distinct characteristics and requirements.

Feel free to explore our website or contact our office at 801-900-5676 for more information.